customer

It’s All About the Customer

It’s midnight and you’re working against a deadline, trying to finish your taxes or edit those last wedding photos and suddenly, the unthinkable happens. Your computer can no longer see your hard drive. What happens next? If you call a lot of data recovery companies you may get a series of annoying menus, a far away call center, or some guy working out of his basement. Not what you need in a time of crisis.

If you call our number you’ll get a Flashback Data team member on the phone 24/7, 365 days a year. After business hours we might be at the grocery store, a soccer game, or even in a hunting blind, but we’ll pick up the phone. We’ll take the time to answer all your questions and get the data recovery process started right away. The personal attention doesn’t stop there. What we lack in overhyped marketing glitz we make up for in service. A Flashback Data representative will guide you through the entire data recovery experience from intake to the final shipment of your recovered data. We’ll call you throughout the process with a personal explanation of your results, and we’ll monitor your job multiple times a day to make sure it is flowing through the queue. In short, we’ll go out of our way to make sure that every customer has an exceptional experience with Flashback Data. Just ask the thousands of satisfied customers so far. You can view some of our positive reviews here.